How to order

There are many options for placing an order with our company. You can order online by using our shopping cart or by e-mail, phone, fax, or USPS mail. Please do not send credit card information through email. It is not a secure way to transfer information. If you would like to order by e-mail please phone or fax in your credit card number. If you would like to order via fax or USPS mail, please complete the order form from our catalog or on our website and print it out and mail it or fax it to the address below.

Burnt Ridge Nursery & Orchards, Inc.
432 Burnt Ridge Rd.
Onalaska,WA 98570


Phone: 360-985-2873
Fax: 360-985-0882
email: mail@burntridgenursery.com
website: burntridgenursery.com


We ship nursery stock within the United States only. We take orders throughout the year but will hold your order until the nursery stock is available and it is safe to ship to your area. Orders are filled on a first come first serve basis. We cannot guarantee the contents of an order until it is packed. Sometimes we have inventory loss from wildlife or weather. If you have provided an email address or FAX number, we will send you a notice with the shipping method and tracking number when your order is filled.

We also sell at the Olympia Farmer's Market in Olympia, WA every Saturday and Sunday 10AM-3PM, April to December. We can bring pick up orders to the Farmer's Market if space allows. Please phone in your order by Thursday.

We're open to the public only by appointment. Please call us at 360-985-2873 (8AM-5:30PM Pacific Time) Monday-Friday to make an appointment, to reserve plants, or to receive directions to the nursery.

We accept personal checks, Visa, Mastercard, American Express, Discover and Paypal.

If you have specific questions, please e-mail us or call us at 360-985-2873 (8AM-5:30PM Pacific Time) Monday-Friday. To be able to fully answer your plant questions it would be very helpful to know your town, state and Growing Zone. If you don't know your zone, click here.

Secure order policy

Our shopping cart uses encryption/security software to safeguard your personal information. Our main computer system has multiple firewalls and multiple spyware programs installed to protect your information. All of your order information is destroyed in a safe manner once it is no longer needed for tax purposes.

Guarantee policy

Our trees are guaranteed to leaf out and grow if correctly cared for upon receipt and properly planted and maintained. We guarantee plants will be delivered in a healthy condition. Because they are living things and subject to the whims of nature & neglect, we do not guarantee against late frost damage, herbicide damage, mower or wildlife damage, drought or excessive fertilizer, etc. Jujubees, mulberries, persimmons, peaches, nectarines, and dogwoods can sometimes delay breaking dormancy until mid-summer. Trees that have been stored in our cooler can also be late to leaf out. Before contacting us, gently scrape the bark of the tree down low on the trunk with a fingernail or knife. If you see some green tissue just under the bark, the plant is still alive. Just be patient the tree should leaf out. Please contact us immediately if plants fail to leaf out and you've already scraped the bark to examine the cambial tissue.

Order Problems

If you supply us with an e-mail or fax number when placing an order you will receive an email or fax order confirmation with the approximate shipping month. Once the order is shipped you will also receive an email or fax confirmation. Orders that are shipped by UPS will have a tracking number. You can track a package at UPS.com. If you have any problems with your order, please contact us at 360-985-2873(8am-5:30pm Pacific time)M-F.

432 Burnt Ridge Road Onalaska, Washington 98570 Phone: 360.985.2873 Fax: 360.985.0882 mail@burntridgenursery.com
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